Vivint Solar (Legacy)
Critical (F) — Insolar Honesty Grade
Vivint Solar was acquired by Sunrun in October 2020. Legacy Vivint Solar contracts — typically 20-25 year TPO agreements with 2.9% annual escalators — continue to generate the highest regulatory enforcement volume in the residential solar sector. The NY AG and CT AG actions both target legacy Vivint Solar contracts specifically.
Where this grade comes from
Public-record events
- NY AG v. Sunrun (as Vivint successor) — $35M+ sought, July 2024
- CT AG action — door-to-door sales practice violations, 2023
- Settlement with NJ DCA — 2021 ($30M+ consumer restitution)
- Documented Spanish-language contract violations in CA (§1632)
- Highest historical complaint-to-installation ratio in sector
/ Best for
Not currently selling under this brand. Existing Vivint Solar customers should review their contract for assumability and escalator-clause exposure.
/ Watch out for
Legacy Vivint Solar contracts are frequently the subject of attorney general actions. Customers with active complaints should document everything and consult state-specific consumer protection resources.
Have direct evidence of an issue with Vivint Solar (Legacy)?
Report a new regulatory filing, court ruling, complaint pattern, or sales-practice issue. Verified submissions feed the next quarterly Honesty Index refresh. We only accept reports backed by documentation (filing numbers, screenshots, contracts).