Suntria

Installer · Florida + Southeast
C-

Mixed (C-) — Insolar Honesty Grade

Suntria has grown rapidly across the Southeast since 2020, with particularly fast expansion in Florida, Texas, and Georgia. Customer complaint volume has scaled faster than installation volume — a pattern that frequently precedes regulatory action. Multiple BBB complaints around door-to-door sales practices and warranty response times.

52
Composite Score / 100
/ Subscore Breakdown · 5 Dimensions

Where this grade comes from

Contract Clarity
C-
Sales Practice
D+
Post-Install Service
C-
Financing Honesty
C
Legal Track Record
C-
/ Regulatory & Legal Record

Public-record events

  • FL DBPR contractor complaints: growing volume 2023-2025
  • TX consumer protection inquiries (ongoing 2024-2025)
  • BBB rating: B- with complaint volume above category median
  • GA FBPA consumer complaints — emerging pattern

/ Best for

Customers who have independently verified the specific Suntria branch's recent track record and have reviewed contract terms outside the in-home sales presentation.

/ Watch out for

Suntria's growth rate has outpaced its quality controls. The complaint trajectory suggests material regulatory exposure within 12-18 months. Take time to verify before signing.

Have direct evidence of an issue with Suntria?

Report a new regulatory filing, court ruling, complaint pattern, or sales-practice issue. Verified submissions feed the next quarterly Honesty Index refresh. We only accept reports backed by documentation (filing numbers, screenshots, contracts).