NRG Home Solar (Defunct)
Critical (F) — Insolar Honesty Grade
NRG Home Solar was the residential solar division of NRG Energy (NYSE: NRG) and was discontinued in early 2017 after the parent company exited the residential solar business. Legacy customers were transitioned to various successor servicers; warranty coverage and customer service experiences have varied significantly. Multiple class actions resolved 2018-2020.
Where this grade comes from
Public-record events
- NRG Home Solar division discontinued 2017
- Multiple class actions resolved 2018-2020
- Warranty servicing transitioned to multiple third parties
- Documented Spanish-language §1632 violations in legacy CA contracts
/ Best for
Not currently selling. Former customers should verify current warranty servicer and consider third-party backup coverage.
/ Watch out for
Legacy NRG Home Solar warranties have been transferred multiple times. Verify current servicer status before assuming warranty coverage.
Have direct evidence of an issue with NRG Home Solar (Defunct)?
Report a new regulatory filing, court ruling, complaint pattern, or sales-practice issue. Verified submissions feed the next quarterly Honesty Index refresh. We only accept reports backed by documentation (filing numbers, screenshots, contracts).