Lumio
High Risk (D) — Insolar Honesty Grade
Lumio was formed in 2021 from the consolidation of multiple regional solar installers and rapidly became one of the largest residential solar companies in the U.S. The merger integration has produced significant customer-experience volatility, with documented complaint patterns around dealer-network sales practices inherited from the legacy entities. Lumio filed for Chapter 11 bankruptcy in September 2024.
Where this grade comes from
Public-record events
- Chapter 11 bankruptcy filed September 2024 — Delaware Bankruptcy Court
- Multiple federal class actions: dealer sales-practice misrepresentation (2023-2025)
- UT, AZ, TX state contractor licensing board complaints
- CFPB complaint volume: above sector median, normalized for installation count
/ Best for
Not currently selling reliably under this brand. Existing customers should verify warranty assumption through successor entity disclosures.
/ Watch out for
The Lumio Chapter 11 process may leave existing customers with fragmented warranty support. Document all original contract terms and verify successor servicing entity in writing.
Have direct evidence of an issue with Lumio?
Report a new regulatory filing, court ruling, complaint pattern, or sales-practice issue. Verified submissions feed the next quarterly Honesty Index refresh. We only accept reports backed by documentation (filing numbers, screenshots, contracts).