GoodLeap (formerly Loanpal)
High Risk (D+) — Insolar Honesty Grade
GoodLeap is one of the largest residential solar loan originators in the U.S. The company sells exclusively through installer partners, meaning consumer-facing terms are presented by the installer's sales rep — a structure that has produced significant disclosure-quality issues. CFPB and multiple state AG complaints focus on undisclosed dealer fees, ability-to-repay, and TILA disclosure violations.
Where this grade comes from
Public-record events
- CFPB Consumer Complaint volume: highest among solar loan originators (2022-2025)
- Multiple state AG investigations: TILA disclosure violations (CA, NY, NM, GA, ongoing)
- Federal class actions: undisclosed dealer fees (2023-2025)
- Documented Spanish-language contract violations in CA (§1632)
/ Best for
Customers who have independently reviewed the full loan disclosure (not just the sales-rep summary) and confirmed the actual APR including any dealer-fee adjustments.
/ Watch out for
GoodLeap loans often include 'dealer fees' that increase the cash price by 15-30% — these may not be disclosed clearly during the sales pitch. Always compare the GoodLeap financed price to the cash price.
Have direct evidence of an issue with GoodLeap (formerly Loanpal)?
Report a new regulatory filing, court ruling, complaint pattern, or sales-practice issue. Verified submissions feed the next quarterly Honesty Index refresh. We only accept reports backed by documentation (filing numbers, screenshots, contracts).