ADT Solar (Sunpro Solar)
High Risk (D) — Insolar Honesty Grade
ADT acquired Sunpro Solar in 2021 and rebranded it as ADT Solar. In January 2024, ADT announced the shutdown of the ADT Solar division, leaving existing customers in a fragmented warranty environment. Legacy contract issues — particularly aggressive sales practice complaints — are subject to multiple active class actions.
Where this grade comes from
Public-record events
- ADT announces ADT Solar division shutdown — January 2024
- Multiple class actions: sales practice and warranty enforcement (2023-2025)
- LA AG and TX AG: pending consumer restitution discussions
- ADT Inc. retains liability for existing customer contracts (per SEC filings)
/ Best for
Not currently selling under this brand. Existing customers should verify warranty assumption with ADT Inc. or the successor servicer.
/ Watch out for
Some legacy ADT Solar contracts were sold with bundled monitoring or financing products that may have continuation obligations after the solar warranty lapses. Read the full contract.
Have direct evidence of an issue with ADT Solar (Sunpro Solar)?
Report a new regulatory filing, court ruling, complaint pattern, or sales-practice issue. Verified submissions feed the next quarterly Honesty Index refresh. We only accept reports backed by documentation (filing numbers, screenshots, contracts).